MOTIVATION PERFORMANCE AND JOB SATISFACTION
It has often been said that a happy employee is a
productive employee and a Happy employee must be satisfied with his job since
most people spend nearly half of their waking lives at work. The importance of
work satisfaction can be well understood additionally job satisfaction usually
indicates or results in satisfaction in life in general, which is necessary for contentment and happiness. job satisfaction can be defined as the extent of
positive feelings or attitudes that individuals have toward their jobs when a
person says that he has high job satisfaction it means that he really likes his
job feels good about it and values are job his job highly it has been
established that highly satisfied workers have better physical and mental
well-being it is highly debatable as to which one is the cause and which one is
the effect but they are known to be correlational on the other hand serious job
dissatisfaction results in stress in tension which is usually the cause of a
variety of physiological disorders.
JOB SATISFACTION
Job satisfaction results from the employee's
perception that the job content and context actually provide what an employee
values in the work situation it can be defined as a legible or positive emotional
straight resulting from the phrase all of one job or job experience
dispositive emotional state is highly contributory to an employee’s physical
and mental well-being organizational speaking high level of job satisfaction
reflects highly favorable organizational climate resulting in attracting and
retaining better worker.
SOURCES OF JOB SATISFACTION
Many research studies have been conducted on the
subject of job satisfaction and employee morale to establish some of
the causes that result in job satisfaction these studies have revealed that
certain variables are consistently correlated with job satisfaction. Some of
these factors have been grouped into 4 identifiable discrete categories which are
- Organizational
factors
- Work
environment factor
- Factors
related to work itself
- Personal
factors
ORGANISATIONAL FACTORS
Salaries And Wages
Salaries and wages play a significant role in
determining the level of job satisfaction respective to the level of
position that an employee holds in the organization studies conducted by Lokesh
indicate that p is a primary determinant of job satisfaction especially when it
is perceived as fair and equitable compared to others and relative to employees
own a person contribution pay is also the prime movers since it satisfies the
first level needs of Maslow was model of motivation.
Promotions
Promotional opportunities are another source of job
satisfaction especially at higher level jobs because a promotion indicates and
employee words to the organization which is highly moral boosting a promotion
also involves a positive change in higher salary less supervision more
challenging work assignments increased responsibility and decision making
freedom promotion as a higher source of job satisfaction for executive them for
lower level job such as secretaries because executive promotion brings with it
for better benefits as a result of promotion then the case of lower level
administrative jobs.
Company Policies
Company policies organization structure and
organizational policies play an important role in establishing an environment
that is conducive to job satisfaction a highly authoritative and autocratic
structure may produce more resentment on the part of employees who may want a more open democratic style of leadership usually government employee
behavior and depending upon how strict or liberal these policies are can
generate positive and negative feelings about the organization liberal and fair
policy are usually associated with job satisfaction policy of field that they
are not treated fairly would not be happy with the job.
WORK ENVIRONMENT
The work environment factor includes the following
categories: -
Supervisory Style
It has been established that wherever the
supervisors are friendly and supportive of workers. There is job satisfaction.
Conversely, it can also be established that satisfied employees themselves
create a social environment at work where supervisors are more considerate of
such employees.
Work Group
The group size and the quality of interpersonal
relationships within the group play a significant role and worker happiness
larger group sizes usually lead to lower levels of satisfaction because large groups lead to poor interpersonal communication reduced feeling of
togetherness and difficulty in getting to know each other groups provide get a greater opportunity for building mutual trust and understanding.
Working conditions
Good working conditions are fundamental because they lead
to greater physical comfort a high premium on a clean and orderly
workstation and factors such as hitting air conditioning, humidity, lighting,
noise level availability of adequate tools and equipment and desirable work
schedule solving contribute to a higher level of satisfaction while such desirable
working conditions are taken for granted and may not contribute heavily towards
job satisfaction poor working conditions do become a source of job
dissatisfaction simply because the lead to physical discomfort and physical
danger.
WORK ITSELF
By and large the work itself plays a major role in
determining the level of job satisfaction the job content has two aspects one
is the job scope which involves the amount of responsibility pace and the
feedback provided the higher the level of these factors the higher the job
scope and thus the higher the level of satisfaction the second aspect is the variety it has been found that a moderate amount of variety is most effective
excessive variety produces confusion and stress and two little variety causes
monotony and fatigue which are dissatisfiers additionally lack of autonomy and
freedom over work methods and works create a sense of helplessness it is not
very motivating for the employees to have their every step and every action
determined by their supervisor it is highly and causes this satisfaction to be
avoided because employees feel very and happy if they do not know exactly what
they are task is and what is expected of them
PERSONAL FACTORS
While the external environment within the
organization and the nature of the job are important determinants of job
satisfaction personal attributes of individual employees play a very vital role
as together they are happy at the job or not people with generally negative
attitude about life and pessimist always complain about everything including
the job no matter how would the job is such peoples always find something wrong
with it to complain about other factor is age seniority and 10 year have
considerable influence on job satisfaction it is expected that is people grow
older the usually come up the corporate leader with the passage of time and
move into more challenging and responsible positions meeting these challenges
and succeeding is a high source of satisfaction available resources and rewards
and be satisfied about the situation employees who do not move up at all with
time or more likely to be satisfied with their jobs security with their job
equally important is the intrinsic source of satisfaction which comes from
within the person and it is a function of the employees personality some of the
personality traits that are directly related to increase the job satisfaction
are self-assurance,self-esteem maturity decisions sense of autonomy challenge
and responsibility it can be concluded that the higher the person is on
Maslow’s model of hierarchy needs the higher is the job satisfaction.
Author:
Sarita Chouhan
Head of Department, Commerce
VISMT, Bhopal (M.P)
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